Xoraplay

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Privacy Policy

XORAPLAY Privacy Policy

Effective Date: 01 Jan 2025

BANNED STATES  Playing cash rummy games is not permitted in the states of Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana. Please ensure you are in a region where such games are allowed before participating.

SKILL GAMING  Rummy is recognized as a game of skill. You can enjoy playing real money rummy games on our platform, where your skill and strategy determine your success. Always play responsibly.

1. Introduction

Welcome to XORAPLAY, a real-money gaming platform operated by OPXORA TECHNO PRIVATE LIMITED. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data across all XORAPLAY platforms, including our website (xoraplay.com) and mobile applications.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, mobile number, email address, date of birth, and government-issued identification (PAN, Aadhaar – optional) for KYC verification.

  • Financial Information: To facilitate real money gaming on the XORAPLAY App, we may collect necessary financial information, such as payment details, to process transactions securely.

  • Payment Information: UPI details for deposits and withdrawals.

  • Device & Usage Information: IP address, device type, operating system, and app usage behavior.

  • Device Information: We automatically collect information about the device you use to access xoraplay.com or the XORAPLAY App, including device type, operating system, and unique identifiers.

  • Transaction Details: Records of deposits, withdrawals, and gameplay history.

  • Cookies & Tracking Technologies: To enhance user experience and for security purposes.

3. How We Use Your Information

We use collected data to:

  • Facilitate account registration and secure login.

  • Process payments and withdrawals.

  • Ensure compliance with Indian gaming regulations and fraud prevention.

  • Provide customer support and dispute resolution.

  • Improve our platform’s security and gaming experience.

  • Send promotional and marketing updates (users can opt out).

4. Data Sharing & Disclosure

Your data is never sold. We may share it only in the following circumstances:

  • With regulatory authorities for compliance with legal requirements.

  • With third-party service providers (e.g., payment processors) under strict confidentiality agreements.

  • In case of fraud detection, suspicious activities, or security audits.

  • If required by law, to protect our legal rights or comply with legal proceedings.

5. Security Measures

  • XORAPLAY is hosted on Digital Ocean Cloud Hosting Services with secured firewalls and backup facilities.

  • We implement encryption and advanced security protocols to protect user data.

  • Regular compliance reviews ensure adherence to data protection policies.

6. User Rights & Choices

  • Users can access and update their personal information via the app.

  • Users can request account deletion by contacting opxoratechnopvtltd@gmail.com.

  • Users can opt out of promotional communications at any time.

7. Responsible Gaming & Age Restriction

  • XORAPLAY strictly allows only individuals 18+ to play real-money Rummy.

  • We encourage responsible gaming and provide self-exclusion options for players needing a break.

8. No BOTS Policy & Fair Play

  • XORAPLAY ensures No BOTS are present on the platform.

  • All seats at tables are assigned randomly, and no player has control over table selection.

9. Deposits, Withdrawals & Refunds

  • Deposits: Allowed only via UPI.

  • Withdrawals: Only processed after account completion and KYC verification.

  • Refunds: In case of failed transactions, refunds will be processed within 3-7 working days. Users must email opxoratechnopvtltd@gmail.com for deposit-related issues.

10. Changes to Privacy Policy

  • XORAPLAY reserves the right to update this policy at any time.

  • Users will be notified of significant changes via email or in-app notifications.

11. Contact Information

For any queries or complaints, contact us at:

  • Company Name: OPXORA TECHNO PRIVATE LIMITED

  • Email: opxoratechnopvtltd@gmail.com | info@xoraplay.com

  • Phone: 7208562656

  • Address: Innov8 Okhla, 3rd Floor, 211 Okhla Phase 3, South Delhi, 110020

By using XORAPLAY, you agree to this Privacy Policy and our commitment to ensuring a secure and fair gaming environment.